We take privacy seriously. This policy explains what personal data we handle, why we need it, and the choices available to you. We do not sell your personal data.
1. Who we are
Website MOT provides professional website inspection services through websitemotcheck.com. For privacy queries, contact hello@websitemotcheck.com.
2. Information we collect
We may collect:
- Identity & contact details — name, email address, and optional business name
- Booking details — website URL, package selected, notes/concerns you provide, report reference numbers
- Payment confirmation data — Stripe payment status and related transaction references (we never store full card numbers)
- Technical data — IP address, browser type, device information, and basic server logs needed to operate and secure the website
3. How we use your information
- To deliver your Website MOT inspection and written report
- To process Book Your Fixes deposits and related communications
- To confirm payments and send booking updates
- To respond to support requests
- To maintain website security and improve service quality
- To meet legal, accounting, and fraud-prevention requirements
4. Legal bases (UK GDPR)
Depending on the activity, we rely on one or more of the following:
- Contract — to deliver the service you booked
- Legitimate interests — to secure and improve our website and operations
- Legal obligation — where records must be kept for compliance
- Consent — where required for optional communications
5. Sharing & processors
We only share personal data where necessary to operate the service, including:
- Stripe — secure payment processing
- Hosting provider (Fasthosts) — website hosting and infrastructure
- Email delivery tools — where used to send confirmations or reports
These providers act under appropriate data-processing terms. We do not sell or rent personal data to third parties for marketing.
6. Retention
We keep booking, payment confirmation, and report-related records for as long as needed to deliver the service, handle follow-up work, meet legal/accounting obligations, and resolve disputes. When data is no longer required, we delete or anonymise it where practicable.
7. Security
We use appropriate technical and organisational measures to protect personal data, including HTTPS encryption on websitemotcheck.com and payment handling via Stripe. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorised access, loss, or misuse.
Card details are handled by Stripe. We do not see or store your full card number on our servers.
8. Your rights
Under UK data protection law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, email hello@websitemotcheck.com.